Are we sure we are properly tackling employee engagement?
Many organizations have been developing Voice of Employee (VoE) programs, which inherit former Employee Satisfaction Surveys that have been part of HR since the mid 20th century.
Is this Employee Engagement?, is it enough to support our CX investment and bite our competitors in terms of the Experience provided to customers in our market space?
Obviously, a No is the answer.
Boost Engagement from a single app solution
We have developed a corporate app, available for Apple, Android and Desktop, that covers the whole cycle of CX Engagement: Training materials and contents, CX microprojects handling, libraries of resources, Surveys for Voice of Employee generation, Ideas Fest, Messaging around customer service…all into the pocket of all your employees, and using gamification as driver to expand adoption.
- Internal communication building blocks
- Messaging building BB
- Data report BB